If you have a damaged product or if your box was damaged via delivery then we will gladly exchange your product within 14 days of the purchase.

If the music CD still has the plastic wrap on the CD, EthnicIsland.com is able to accept the product for return-refund from the 14 days from the purchase. If the plastic wrap has been removed, EthnicIsland.com is unable to accept the product back as a return.

Go to our Contact Us form to request an RMA.

Go to our Contact Us form to request an RMA. Please provide as much detail as possible so that we may process your RMA request with speed.

Product Return
c/o EthnicIsland.com
23800 Via Del Rio
Yorba Linda, CA. 92887

Please be sure to write on the box the RMA # that we issued to you. This will help us find the box and route it to a specialist so that we can process your RMA as quickly as possible.

It takes us about three business days to process your RMA.

EthnicIsland.com does not pay the shipping cost on a return. We will split the cost of shipping with you. If you pay the shipping cost to send the product back to us and we will pay to send the return product back to you.

After we receive your return merchandise, It takes about three business days to process the return and refund your credit/debit account. Please keep in mind that it can take up to 3-4 days before you will see a refund on your credit/debit account.